Care evidence integration and assurance

Scattered records.
One care journey.

GapScan brings authorised evidence together across care-planning systems, medication records, incident logs, emails and local files. It reconstructs each person's care journey in chronological order, shows what the evidence supports, and makes gaps and inaccessible sources explicit.

Margaret Ellis · MEL-014 Fictional example
  1. Report dizziness or new unsteadiness to the office the same day, so the GP can be told.

  2. Dizzy and pale. Given a drink and rest; better after ten minutes.

  3. No office or GP contact found in the linked records. Open

  4. Entry for "Maggie", in a file shared with another person. A reviewer confirms it is her. The office was told.

  5. Advice from Dr Shah recorded.

  6. Later monitoring is not clear from the records. Partly closed

What this journey could not see Medication system: not connected. Body map scan: unreadable.
The problem

The evidence exists. The assurance picture is fragmented.

Spread across systems

One person's care may be recorded in a care-planning system, medication records, incident logs, emails and paper or spreadsheet diaries. Each source holds part of the story.

Hard to get out

Exports depend on the product, subscription, configuration and permissions. Some routes need the vendor. The usable evidence has to be established before assurance work can be trusted.

Slow to put back together

Auditors and managers spend hours matching identities, dates and versions by hand before they can answer whether the plan was followed and the right action was taken.

Care plansDaily notesCall monitoringeMARIncident logsOffice diariesEmailsScanned forms
How GapScan works

Three layers, one journey

Assurance

Define the question

The decision, population, period, relevant sources and accountable reviewers are agreed before evidence is examined.

Discovery

Find and validate the evidence

Discovery searches the authorised records, checks identity and source, and records what was supplied, unreadable, unavailable or outside scope.

CareStory

Reconstruct the journey

CareStory places the evidence in order from assessed need and plan through delivery, change, response and follow-up. Open loops trigger a focused return search.

More on how it works

Evidence integrity

Designed to withstand scrutiny

  • Defined authority. The scope, approved sources and named decision-makers are agreed before processing begins.
  • Traceable findings. Every finding identifies the source record behind it so the evidence trail can be checked.
  • Controlled interpretation. GapScan assembles and flags; the auditor or accountable professional retains judgement.
  • Explicit limitations. Missing, unreadable, unavailable and disconnected evidence are reported as distinct states.
For assurance decision-makers

A reliable evidence view for the people accountable for care

Owners and boards

See what the organisation's records can substantiate, where evidence access is weak, and which limitations affect assurance.

Operational and quality leaders

Follow care across systems and locations without relying on a manually assembled version of events.

Auditors and reviewers

Work from source-linked care journeys with identity, date, completeness and access limitations made visible.

Getting started

Prove it on a small group, then roll it out

We start with an alignment check on a small group of people, so you can see that GapScan reads your systems correctly and that its findings match what your team expects. Once you are satisfied, we extend it across the wider organisation and set it up to work with your systems and your team.